Security – SetuTau Network
Last updated: March 2026
1. Overview
SetuTau Network takes security seriously. This document outlines how we protect your data and payments.
2. Payment Security
2.1 PayFast Integration
- All payments are processed by PayFast, a PCI-compliant payment gateway
- We do not store, transmit, or have access to card numbers or CVV
- PayFast handles card data in accordance with PCI DSS requirements
2.2 Merchant Credentials
- Merchant PayFast credentials (merchant ID, passphrase) are encrypted at rest using industry-standard encryption
- Credentials are only decrypted server-side when needed to verify payment notifications
- We never log or expose plaintext credentials
2.3 Split Payments
- Commission is applied via PayFast split payments
- Funds flow directly from customer to merchant and platform; we do not hold funds
3. Data Protection
3.1 Authentication
- User authentication is handled by Supabase Auth (built on GoTrue)
- Passwords are hashed; we do not store plaintext passwords
- Session tokens are managed securely via HTTP-only cookies where applicable
3.2 Data Storage
- Data is stored in Supabase (PostgreSQL)
- Row Level Security (RLS) restricts access to data based on user roles
- Sensitive fields (e.g. PayFast credentials) are encrypted before storage
3.3 Transport
- All traffic is served over HTTPS
- TLS is used for API and database connections
4. Access Control
- Customers – Access only their own receipts and account data
- Merchants – Access only their own store, bookings, and team data
- Platform admins – Access platform-wide data for support and compliance
- Access is enforced at the database and API layers
5. Monitoring and Incident Response
- We monitor for unusual activity and errors
- Security incidents are investigated and addressed promptly
- We will notify affected users where required by law
6. Best Practices for Users
- Use a strong, unique password
- Do not share your PayFast credentials or account access
- Report suspicious activity to the Platform administrator
- Keep your contact and business information up to date
7. Contact
For security concerns or to report vulnerabilities, contact the Platform administrator.